Frequently Asked Questions

Docxedo is built for law firms and legal departments rolling it out across the team. The value is removing unbillable formatting overhead for everyone who touches documents, so plans start at 15 users. Smaller firm? Join the waitlist and we'll be in touch.

Docxedo is an integrated Word plugin that changes documents to your custom styles at the click of a button. Docxedo understands the intentions behind an author's headings, cover pages, margins, watermarks, fonts, clause references, and more.

While AI excels at generating content, it struggles with consistent, deterministic formatting that precisely matches your firm's style guide. Our clients regularly use Docxedo to style AI generated content from leading 3rd party drafting tools.

Docxedo currently supports .docx format. Support for .pdf, .doc, and .rtf formats is on our roadmap.

Yes! All plans include the ability to create and save custom styles. You can define your firm's specific formatting requirements and apply them consistently across all documents. Firm Wide and Enterprise plans include unlimited styles.

No. Docxedo only changes the formatting and styling of your document. Your words, clauses, and content stay exactly as they are. We touch presentation, never substance.

Yes. Every firm's style guide is different and Docxedo is built around that. You can either choose your preferred style from our template library, or we can build your own custom firm style based on the documents you provide. If your styles change, we update them for you.

We regularly integrate with top legal software. Contact us to discuss your specific integration requirements.

Docxedo's value is removing unbillable formatting overhead across your whole team, not for one or two people. We've built the product, pricing and onboarding around firms rolling it out properly, so plans start at 15 users. Smaller firm? Join the waitlist and we'll be in touch.

We build your styles and you sign off, then a small champion group uses it for a couple of weeks to iron out the kinks, then we roll out to the rest of the firm. Most firms are fully live within about two months.

Setup is done for you. Send us a few of your own documents and we'll build your firm's house style from them. No DIY project, no IT team needed. It's a one-off setup; we'll confirm the fee when we talk, and it's paid upfront as the work happens before you go live.

Yes, you can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle. If you upgrade mid-cycle, you'll receive prorated access to additional features.

Absolutely. There are no lock-in contracts with Docxedo. Billing is monthly and you can cancel any time, keeping access until the end of your current billing period. The only commitment is the upfront onboarding.

Docxedo never stores your documents. They are processed in memory and discarded. Nothing is written to disk or retained after formatting is complete. Your client files stay entirely private.

Your documents are never stored. Docxedo processes them in memory and discards them immediately after formatting. There is no document database, no retention, and nothing to breach.

Yes, Docxedo follows NZ Privacy Commission best practices for handling personal information, including the 13 Information Privacy Principles. We implement robust data protection measures, provide transparency about how we process data, and ensure you maintain control over your information at all times.